Shipping policy

Shipping Policy

Last updated: June 6, 2026

Order Processing

We strive to process all orders within 1-2 business days. Once your order has shipped, you will receive a tracking email with details on how to track your package. Please note that our business days are Monday through Friday, excluding holidays.

Domestic Shipping — United States

The following shipping options are available for domestic orders within the United States:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	3-7 business days
Expedited	Calculated at checkout	2-4 business days
Express	Calculated at checkout	1-3 business days

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and Duskaya is not responsible for any additional fees or charges that may be incurred during the shipping process.

Order Tracking

Once your order has shipped, you will receive a tracking email with details on how to track your package. You can use this tracking number to monitor the status of your order on the shipping carrier's website.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us at support@duskaya.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged item(s) in your email. We will work with you to resolve the issue as quickly as possible.